Last updated: Aug 2026
At CleanMyBottle, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.
Information We Collect
Information you give us: When you place an order, we collect your name, email address, shipping address, billing address, and payment details.
Information collected automatically: When you visit our site, we automatically collect certain data such as your IP address, browser type, device information, and browsing behavior through cookies.
How We Use Your Information
We use your information to:
- Process and fulfill your orders, including sharing necessary shipping details with our fulfillment partners
- Send order confirmations, shipping updates, and respond to customer service requests
- Improve our website, products, and customer experience
- Send you promotional emails or offers, if you've opted in (you can unsubscribe at any time)
- Prevent fraud and maintain the security of our site
How We Share Your Information
We share your information only as necessary to run our business:
- Fulfillment & shipping partners: Since your order is fulfilled and shipped directly by our supplier/fulfillment partners, we share your name, shipping address, and order details with them so your package can be sent to you.
- Payment processors: Your payment information is processed securely by our payment provider (e.g., Shopify Payments, PayPal, or Stripe). We do not store your full card details.
- Analytics & marketing tools: We may use tools like Google Analytics or Meta Pixel to understand site traffic and improve our marketing — these tools may collect anonymized browsing data.
We never sell your personal information to third parties for their own marketing purposes.
Cookies
Our site uses cookies to remember your cart, preferences, and browsing activity. You can disable cookies in your browser settings at any time, though some site features may not work properly without them.
Data Retention
We keep your order and account information for as long as necessary to fulfill the purposes outlined in this policy, and to comply with legal, accounting, or reporting obligations.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal record-keeping requirements)
- Opt out of marketing emails at any time
To exercise any of these rights, email us at Support@CleanMyBottle.com.
Children's Privacy
Our site is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this Privacy Policy? Email us at Support@CleanMyBottle.com.